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Care Coordination Services

Care Coordination Services connects community members with resources, information and support that foster their well-being. Our mission is to provide wraparound care through a holistic approach.

For more information about our services, please email infoccs@ywcaclarkcounty.org or call YWCA Clark County at 360-696-0167.

We do not provide intervention or crisis services. For support with domestic violence or sexual assault, reach out to our SafeChoice Domestic Violence Program or our Sexual Assault Program. For life-threatening situations, call 911.

Care Coordination Services include help with navigating housing, applying for health insurance or benefits, as well as accessing resources for things like food, employment or medical services.

Our Care Coordinators are able to assist individuals and families by acting as liaisons to resources and service systems, providing culturally appropriate and accessible education and information, and advocating for individuals and communities.

If you are seeking assistance, we can provide you with:

  • Mobile advocacy & case management
  • Plan of care troubleshooting
  • Outreach and pathways for specific needs like support finding affordable housing and healthcare
  • Additional services as needed
  • Services that are available in English, Spanish or through an interpreter for other languages

To mitigate the spread of COVID-19, we assist individuals and families that received a positive COVID test to quarantine and isolate safely. We offer financial support, food, care kits, referrals to community resources and mobile advocacy over a 2-week period.

If you are in need of resources to quarantine safely, we want to help you get the support you need as soon as possible. Dial 1-800-525-0127, then press #. Language assistance is available. The hotline is open Monday 6 am – 10 pm and Tuesday through Sunday 6 am – 6 pm.

Care Connect is a program of Southwest Washington Accountable Community of Health (SWACH) and Washington State Department of Health.  Names and other identifying information are not reported to DOH.